UXperts January round-up
January 2019: Planning research for service design + A new era of privacy in tech + Great design calls for a new relationship + more
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The internet isn’t killing the high street, poor customer experience is
The popular conclusion is that the internet is killing the high street. I disagree. It’s not the internet, it’s a poor customer experience which is killing the high street.
By Adam Babajee-Pycroft at naturalinteraction.com
Considering colour blindness in UX design
Despite it affecting approximately one in 12 men and one in 200 women, colour blindness is often disregarded when designing for optimum user experience and accessibility.
By Lizzy Hillier at econsultancy.com
A new era of privacy in tech: time to challenge the mindset
Following our first birthday in December, we met in January for the first UCD Bristol of 2019. This time, our speaker was Lon Barfield, with a talk focussed on the modern concept of privacy and data protection.
By UCD Bristol at medium.com
Using comic strips and storyboards to test your UX concepts
This article takes a slightly deeper dive into how I combine the sketching for UX projects, and comic strips, in order to bring concepts to life in order to test potential future workflows and ideas.
By Chris Spalton at uxplanet.org
Usability issues in designing for young people
New research with users aged 3–12 shows that children have gained substantial proficiency in using websites and apps since our last studies, though many designs are still not optimised for younger users. Designing for children requires distinct usability approaches, including targeting content narrowly for children of different ages.
By Katie Sherwin and Jakob Nielsen at nngroup.com
Making technology work
Every year there is a shiny new technology, topic, or buzzword that permeates everything that is written and published in UX. That has been the case in our recent yearly UX reports (Artificial Intelligence in 2018, chatbots in 2017, the Internet of Things in 2016) and in the years prior. Not this year.
By Fabricio Teixeira at uxdesign.cc
What’s 2019 got in store for Bristol and Bath Tech?
We’ve spoken to a few of the amazing community leaders and asked them to fill us in on their highlight for the year and what they think we’ve got to look forward to in 2019.
By Geraint Evans at techspark.co
Why is it so hard to make a computer talk like a Human?
The next generation of computerized voices has to be human enough to connect with but not so human that we feel we’re being lied to. That’s no small feat.
By Starre Julia Vartan at medium.com
Planning research for service design
Sam Menter, co-founder of Bristol-based research and design consultancy Mace & Menter, talks service design, the importance of planning ahead and investing in user recruitment.
By Jessica Lewes at peopleforresearch.co.uk
Great design calls for a new relationship
A few months ago, one of the UK’s foremost insurance companies approached us with a doozy of a problem. Their product manager put it simply: “We’ve got twelve weeks to make our sales funnel comply with new regulation without hitting our revenues”. Achieving this meant changing the way they work with strategic partners.
By Stu Charlton at cxpartners.co.uk
Good thinking, good products: on thinking in systems
I became fascinated with Systems Thinking — a school of thought that helps me make sense of complex situations, and whose tools found a place inside my product management toolbox. I am not at the end of my learning journey but decided to do a pit stop to reflect and share.
By Sebastian Lindemann at uxdesign.cc
