February 2020: UXperts round-up
Designing for advanced users + UX trade secrets + Writing a great brief for B2B user research + more
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The chaos of working as a female UX researcher
This is not a ‘Me too’ article, but an article to bring an empathy towards the occupation itself.
By Nikita Chandawale at uxdesign.cc
Why accessibility is an important part of customer experience
Digital accessibility often gets talked about as an activity, something that’s conducted at a project level and mostly handled by technical teams. However, what is digital accessibility at its core?
By Alastair Campbell and Alex Metcalf at nomensa.com (Nomensa)
World IA Day 2020: history, resources and tools
A short and straightforward guide to help you navigate (and celebrate) this year’s World Information Architecture Day.
By People for Research at medium.com
The second One Team Gov User Research Unconference
This was the second One Team Gov User Research Unconference (part of Services Week 2020) following our debut in May 2019. We took on board the feedback from the first event; attendees wanted more time to discuss user research with like-minded individuals, so this event was a full day of unconferencing.
By Laura Driver at oneteamgov (One Team Gov)
Advancing Bitcoin starts with better UX
“Why isn't the average person into Bitcoin?” That was the question posed by Blockstream's Selene Jin at the Advancing Bitcoin conference in London, in a room with some of the most hardcore bitcoiners on the planet.
By Alyssa Hertig at coindesk.com (CoinDesk)
Why conversational UX is becoming a trend?
90% of our time on mobile is spent on email and messaging platforms. In 2015 for the first time in history, users spent more time on messaging apps than on social networks.
By Rajiv Surya at prototypr.io
UX trade secrets
“I used to love watching a TV programme called Trade Secrets. Reflecting on this programme got me thinking whether I could identify any trade secrets I used in my job. Here are a few that I came up with that have saved my bacon over the years.”
By James Chudley at cxpartners.co.uk (cxpartners)
Great UX in connected products
The concept of keeping things consistent holds true for both digital-only products like apps and connected products. However, connected products have to factor in so much more to achieve consistency.
By Manish Mistry at business2community.com
Designing for advanced users
Advanced users are notoriously hard to categorise, but there are some commonalities. The stakes are higher; they’re not ordering a pizza or finding out which Disney Princess they are. They’re doing something meaningful that impacts the work or lives of others.
By Adam Furness at uxdesign.cc
5 ways to recruit users for your UX research
Getting into the mind of your customers is the most effective way to design the best user experience, and ensure your conversion rates stay on an upward trend. The ‘trick’ to getting into the mind of your customers is simple, talk to them.
By Andrew Thorne at factorypattern.co.uk
Writing a great recruitment brief for niche business projects
Our years of experience recruiting all types of participants show us that there is a direct correlation between a quality, well-thought out B2B brief and the success of a project.
By Nicole Partington at peopleforresearch.co.uk
Task analysis: understanding user goals and behaviour
As UX designers, we have a responsibility that goes beyond designing for design’s sake. Our core purpose is to design pleasant solutions to problems. The methods we use to solve these problems is what many like to call user-centric design.
By Caleb Kingston at medium.com
Perfecting the art of the UX research report
There’s a lot of debate on what makes a good user research report and if a report is even necessary. I’ve heard the argument that if stakeholders are involved throughout the research process, then a report isn’t needed. Or if your raw data is clean, tagged, and easy to find, then stakeholders can simply look at it themselves.
By Katya Hott at uxdesign.cc
